What Happens After You Upload: Needs Work and Fixing Gaps

Source: WISEcode Bulk Product Upload Instructions, template v3.2 (11 August 2026).

Upload your file from the + Add button at the top of the Portfolio page. The file is read and checked first; complete rows go into your private workspace and anything with a gap is flagged for you to fix. Nothing reaches shoppers until you publish.

The sequence

1. Your file is read and every row is checked.
2. Rows that are complete are imported into your portfolio.
3. Rows with gaps are added as Needs work, with the specific missing field shown in the “What’s missing” filters.
4. You review and confirm the results.

Ingredient matching runs afterwards

Once products are in, ingredient matching runs in the background. Scores appear when that work finishes, so a newly imported product may briefly show without a score.

Fixing gapped rows by re-uploading

You do not need to strip out the rows that already imported. Correct the missing values and upload the file again — rows are matched by UPC, and the existing products are updated with the newly supplied values rather than duplicated.

The usual cause of a gap

An empty cell where the true value is zero. If a product is waiting on, say, Trans Fat, check whether the panel says 0 g and the cell was left blank.

Related reading

• Three Errors That Reject the Whole File
• Bulk Product Upload: How the CSV Template Works